Primarius Users Group Meeting


Join us at the 2024 PUG!

The PUG is the annual Primarius users group meeting. This event brings together the Primarius team and food bankers from across North America. This is a unique opportunity to learn more about P2 as well as to network together.

You do not need to be an existing Primarius customer to attend. All food bankers are welcome!

September 16 - 18, 2024

Erie, PA



Your registration to the PUG includes attendance to the opening night reception with dinner and drinks; breakfast and lunch throughout the conference; assorted goodies; and, of course, access to all the informative sessions.

The attire is business casual. September temperatures in Erie average between 56-72 F (14-23 C).



Registration is $465 per attendee.



Book your hotel rooms at the Sheraton Erie Bayfront Hotel. Please be aware that once the hotel room block is full, you can still book rooms directly through the hotel's website.



Sheraton Erie Bayfront Hotel
55 West Bay Dr.

For things to do and places to dine while in Erie, be sure to check out

* If you are unable to find an ideal flight into Erie, please be aware that the Cleveland, Buffalo, and Pittsburgh airports are all about a 90 minute drive away.

General Itinerary

Below is the basic framework of the PUG. A detailed agenda with specific classes and descriptions will be released as soon as it is finalized.

Monday, Sept 16

1:30 PM

Registration opens. Pick up your name tag; grab a swag bag; and you're officially registered!

2:00 - 5:00 PM

The PUG begins with a "soft opening" by holding some informal, introductory classes. These are intended to give a high-level overview of P2.

6:00 PM

An evening reception with dinner and drinks.


Tuesday, Sept 17

7:30 AM


8:15 - 11:45 AM

After some opening remarks from our company president, the PUG officially kicks off with the morning sessions.

12:00 PM


1:00 - 4:30 PM

Afternoon sessions.

Wednesday, Sept 18

7:30 AM


8:15 - 11:45 AM

Morning sessions.

12:00 PM


1:00 - 2:00 PM

Final sessions of the 2024 PUG. The meeting adjourns at 2:00 PM.



Room 1
Day 1 | Monday, September 16th
1:30 PM Registration Opens
2:00 PM P2 Essentials: Donors and Products
3:00 PM P2 Essentials: Agencies
4:00 PM P2 Essentials: Receipts
5:00 PM P2 Essentials: Orders
6:00 PM Evening Reception w/ dinner
Day 2 | Tuesday, September 17th
7:30 AM Breakfast
8:15 AM Opening Remarks
Presenter: Doug Starr
8:30 AM Primarius Update Accounting Round Table
Version: Classic
9:30 AM Break
9:45 AM Grants
Version: P2
Warehouse Management System
Version: Classic, P2
10:45 AM Break
11:00 AM Intro to Reports
Version: P2
Operations Round Table
Version: Classic
12:00 PM Lunch
1:00 PM Tools from Feeding America
Presented by: Representatives from Feeding America
2:00 PM Break
2:15 PM CRM for your Agencies
Version: P2
Advanced Reports (Power BI, Pivot tables, etc)
Version: P2
3:15 PM Break
3:30 PM Agency Product Limits
Version: P2
Accounts Payable
Version: P2
Day 3 | Wednesday, September 18th
7:30 AM Breakfast
8:15 AM Welcome to Day 3!
8:30 AM The Agency Portal
Version: P2
The Implementation Process
Version: P2
9:30 AM Break
9:45 AM Running Your Programs
Version: P2
General Ledger and Statements
Version: P2
10:45 AM Break
11:00 AM Agency Statistics
Version: P2
Accounts Receivable
Version: P2
12:00 PM Lunch
1:00 PM Allocations
Version: P2
Food Boxes
Version: Classic
Meeting Adjourned

* Classes are subject to change


Built for Food Banks

Primarius develops modern software solutions backed with exceptional support. By designing P2 specifically for food banks and the unique challenges that they face, you are able to streamline your food bank operations, enabling you to focus on your community.